Guiding Directives 2020


The global pandemic has taken a massive hit on all the sectors of the economy. While it has been slightly easier for MNCs and professionals to adopt work from home as the new normal and continue business as usual, the times have been challenging for the education system around the world.

The COVID-19 pandemic has affected educational institutions worldwide, leading to the near-total closures of schools, universities and colleges. According to UNICEF monitoring, 156 countries are currently implementing nationwide closures and 29 are implementing local closures, impacting about 98.5 percent of the world’s student population. As of 18 May 2020, approximately 1.725 billion learners are currently affected due to school closures in response to the pandemic.

India’s education system is hampered too; the lockdown has now been extended till 31 May 2020, and students are unable to follow their regular academic routines; the situation requires all educational institutions to take immediate steps to address the obvious anxieties of students, families and staff and inform them about the steps being taken to deal with the unexpected disruption. In the wake of this emergency and keeping the student safety in mind and their academic concern, Digital education has emerged as a clear winner during this pandemic with most of the institutes taking the initiative to provide the facility of telecommunication, skype call, zoom call and access to other virtual options to fill the gap of learning. So, the move is aimed at easing the pressure on students once the school reopens and helping them use their time profitably without compromising on the quality. Ever since the lockdown started, the government has taken numerous measures to ensure that the impact of the crisis on education is the least. To help students continue their learning during the pandemic, various e-learning portals and apps have been launched by the government and education bodies such as DIKSHA portal, e-Pathshala, Swayam, STEM based games, etc. However, the lockdown has hit poor students hard in India, and about 86% of them are unable to explore online learning according to reports. This might thus increase the rich/poor and urban/rural divide. The longer such marginalised children are out of school, the less likely they are to return.


  • Teachers need to be given a virtual training on the basics of how to use the online interface (such as Zoom, Cisco Webex, MS Team, School ERP applications, etc.) which has been finalised by the Management to equip them to conduct the online classes confidently without any hinderance.
  • Classes should be conducted in a strategic manner in accordance to the daily/weekly/ monthly lesson plan.
  • The subject head and subject teachers need to video conference and plan the classes well in advance. The discussed points have to be shared with the principal and the class coordinator through mail.
  • An online class timetable has to be formulated in such a way that a 10 min break is provided after each class or subject to facilitate time for the students to login for the next subject.
  • Uniformity in teaching, content & topics covered must be maintained across all the sections of the class.
  • The teaching-learning outcome must be assessed periodically through assessments or worksheets, online quiz etc.; the same has to be documented systematically which could be used as a valid record to show parents and encourage them to pay the school fee.
  • Schools may encourage the staff to work from home by preparing video/audio lessons, notes, assignments, questions banks, etc., to be shared online with students. However, the recorded video/audio lessons must be shared only after getting the approval from the Principal
  • Keeping in mind the limited resources available in rural areas and the challenges faced by our schools such as No or poor Connectivity/ No Smart-phone/ No Recharge Facility etc, in rural areas, the Principals in collaboration with their teachers and some academic experts should establish a simple and accessible system of online teaching-learning and reach out to as many students as possible to ensure that the teaching learning process is carried out seamlessly.
  • Teachers can have virtual meetings with their colleagues to share best practices and promote peer learning.
  • Regular online training of staff needs be organized to enhance their knowledge, talents and skills.


Hon’ble Minister for Human Resource Development Shri Ramesh Pokhriyal, called for states to take a decision regarding reopening of schools and prepare safety guidelines to be implemented post-reopening. School re-openings must be safe and consistent with each state’s overall COVID-19 health response, with all reasonable measures taken to protect students, staff, teachers and their families.


  • A phased reopening of the schools can be undertaken. Prioritize classes which need to come to school first. For e.g., children of Class 9 & 11 who will give Board Exams can come to schools first.
  • Ensure parents sign form to confirming that their family member has not tested positive. If there is a case, then the child is not permitted to come to school until certified by relevant medical authorities.
  • Schools could be run in two shifts to accommodate and adhere to Physical/social distancing norms. Or Maintain staggered approach in school attendance. For e.g., odd classes on Mon, Wed, Fri and even classes on Tues, Thurs & Sat.
  • Limiting Visitors: Do not allow parents or other visitors, restrict vendor access to school. Ensure all payments to school through online bank transfer or via bank branches.


  • Students should be advised to use own transport wherever possible.
  •  School transport could be run on a staggered schedule.
  • Wear masks compulsorily while entering bus.
  • Conductor/Bus care-takers to check the body temperature with an infrared thermometer before entering the bus.
  • Permitted to board only when students & staff members are healthy.
  • Install alcohol hand-rub at the entrance of each vehicle.
  • Maintain alternative seating arrangement within vehicle to maintain social distancing.
  • Disinfect handles, holding bars and seats after completing each route.
  • In case transport is outsourced, ensure all guidelines are being followed by the 3rd


  • Open and monitor all functional entrance points to avoid overcrowding at one gate.
  • Thermal scanner to be installed at each gate to check body temperature before entering school premises.
  • Permitted to enter only when students & staff members are healthy.
  • Alcohol based hand-rub or hand sanitiser must be placed at the entrance of each gate to ensure hand sanitisation.
  • Sanitisation of shoes before entering school premises.
  • Only one child to be permitted to enter through the gates at a time.
  • Same protocol to be followed with any other visitors.
  • Check body temperature and sanitise hands of students before leaving school premises


  • High contact surfaces such as elevator buttons, handrails/handles & counters, equipment like telephone, printers/scanners & other office machines, table tops, chair handles, pens, diaries, keyboards, mouse and mouse pad, must be cleaned every 2 hours by mopping with a linen/ absorbable cloth soaked in 1% sodium hypochlorite solution.
  • Awareness and sensitization notices on frequent wash, ban on spitting, social distancing norm, must be placed at strategic points throughout the campus.


  • To ensure social distancing different paths to be taken to reach classrooms.
  • Indoor areas such as lobbies, corridors & staircases, elevators, security guard booths, classrooms, cafeteria must be mopped/cleaned with a disinfectant of 1% sodium hypochlorite every 4 hours.
  • Appropriate personal protective equipment such as heavy duty gloves & triple layer mask must be worn by all the sanitation staff while cleaning.
  •  Walking paths and social distance positioning must be drawn on the floor to guide students & staff.
  • Prohibit outsiders from entering school premises beyond the mandated visitor room.


  • Seating arrangements should be in accordance to the social distancing norm.
  • An emergency safety kit containing sanitiser, alcohol-rub, masks, gloves etc must be placed in each classroom.
  • Teach safe use & disinfection of personal use items such as handkerchiefs to ensure minimal contact between students.
  • Ring school bell at an interval of every 2 hours as a reminder to wash hands.
  • Open all windows & doors to let sunlight & fresh air.


  • Minimal movement within school such as students moving to laboratory/ library must be ensured.
  • Conduct activities within the classroom.
  • In case any common areas are visited, disinfect all touched points before inviting new class.
  •  Avoid activities that involve physical contact.
  • Ensure proper sanitisation before & after use of playing equipment if playing games & sports such as a carrom, chess, badminton, etc. are being played.


  • Lines can be drawn on floor to ensure that teachers maintain 1.5 metre distance while teaching.
  • Teachers must mandatorily sanitise hands before entering new classrooms and carry their own chalk sets, markers, registers, diaries, etc.
  • Keep a mandatory Safety Kit (sanitiser, alcohol hand-rub, masks, gloves, etc.) in each classroom.
  •  The learning outcome could be assessed through minimal contact by using technology, such as mobile apps, oral assessment, dictation, etc.,
  • Notebooks & paper assignments could be checked using rubber gloves which must either be sanitised or discarded immediately post use.
  • Students must bring their own notebooks & stationery items.


  • Information could be shared through virtual announcement systems.
  • Suspend all activities requiring presence of more than 20 students (such as common assembly, sports, etc.)
  • Class assemblies should be the platform to share important hygiene practices including hand hygiene, respiratory hygiene & food hygiene, etc
  • Activities that inculcate habit of giving to the needy, reading newspaper & keeping up-to-date, and dissecting between fake news & facts can be encouraged in class assemblies.
  • Parents Teacher Meeting can be conducted online or through telephone.


  • Assign support staff / teacher the responsibility to supervise social distancing and prevent overcrowding within toilets/ urinals.
  • Running water must be made available in toilet for washing hands.
  • Adequate soap bars/ liquid soaps in washrooms.
  • Ensure toilets, taps & fitting, soap dispensers and other items or spaces are cleaned and sanitised appropriately as per the norms.
  • Paper towels must be kept handy.
  • Disinfect all cleaning equipment after use & before using in other area.
  • Cleaning material made of cloth (mop & wiping cloth) must be discarded in appropriate bags after cleaning & disinfecting.
  • Avoid washing children’s personal items/clothes in schools/ centres. Put them into plastic bags for parents to take away.


  • Schedule staggered lunch timings spread from 10 AM to 1 PM.
  • Cafeteria staff/ kitchen staff / mid-day meal workers must follow all hygiene practices while cooking & serving.
  • In case food is outsourced, ensure guidelines are being followed by the 3rd party.
  • Follow all ensure social distancing norms during lunch time.


  • Ensure supply of potable drinking water in school.
  • Drinking water area & taps must be sanitised every hour.
  • Ensure zero mouth contact between taps.
  • Alternate taps must be used to maintain social distance.


  • An isolation room must be set up to accommodate any student developing symptoms during the school hours.
  • Check status regarding COVID-19 testing & cases among students & staff and their families & communities.
  • Vaccination record of the students must be maintained.
  • A record of the medical history of the students & staff especially regarding diseases hampering immune system must be maintained.
  • A record of daily temperature of the student & staff must be documented.
  • Staff & students must be made aware of the symptoms of common air-borne and influenza type diseases.
  • Set up rapid-task team in collaboration with Block & District Medical Officers to ensure quick action in case of an outbreak.
  • In case of lack of staff, ASHA workers or AAW workers can also perform these functions.


  • Assign support staff / teacher the responsibility to supervise social distancing and prevent overcrowding within toilets/ urinals.
  • Running water must be made available in toilet for washing hands.
  • Adequate soap bars/ liquid soaps in washrooms.
  • Ensure toilets, taps & fitting, soap dispensers and other items or spaces are cleaned and sanitised appropriately as per the norms.
  • Paper towels must be kept handy.
  • Disinfect all cleaning equipment after use & before using in other area.
  • Cleaning material made of cloth (mop & wiping cloth) must be discarded in appropriate bags after cleaning & disinfecting.
  • Avoid washing children’s personal items/clothes in schools/ centres. Put them into plastic bags for parents to take away.


  • Must ensure that government mandated apps such as Aarogya Setu is downloaded of among students & staff.
  • Plan for continuity of operations/ business in case of school closure due to lockdown.
  • Create a disease outbreak flowchart marking clear turning points with responsibilities for each person.
  • Trainings to be organised for staff & students on how to use online tools for teaching.
  • Keep updated about recent happenings by maintaining connect with appropriate authorities such as education department, health dept, etc.
  • Ensure that the records are available digitally to enable quick access in case of an emergency.
  • Undertake awareness campaigns in community.


  • Implementing online learning practices to complement in-classroom lesson delivery.
  • In case an outbreak is detected, being prepared for an out-of-classroom education experience for students.
  • Based on various parameters such as students’ age & learning needs, school resources & community culture; choose among the best model as suitable to the school among the three models proposed: Remote Learning (non-internet-based), Online Learning (internet-based) and Blended Learning (non-internet & internet-based),.
  • Staff & students must be trained to be well-versed & competent to use model chosen.
  • Collaborations with government bodies, NGOs, parents & larger community to ensure success of the selected model.
  • Support staff must be trained on disinfection and disposal of items.
  • COVID-19 insurance can be considered for teachers & other employees.
  • Self-learning goals and assessment could be incorporated in the curriculum for all kinds of activities.
  • Ensure students wear masks or cover face through cloth while inside school premises.
  • It is mandatory for teacher/ staff to wear masks & gloves while handling kids.
  • Avoid use of lifts or elevators in case an outbreak is detected.
  • As much as possible, open doors using your leg & elbow/ arms.


  1. If a family has more than one kid studying, each one may not have laptop, computer or Android mobiles to have online classes at the same time.
  2. Some houses may not have enough rooms or study places for kids.
  3. There can be a lots of distractions and disturbances for kids during Online Classes. So a peaceful atmosphere may be lacking for many.
  4. Many of our teachers are not computer or online savvy. So there can be a problem lacking effective online classes.
  5. Most of the teachers are nervous on online infront of parents and others.
  6. In some cases parents intervened and critically commeded on teachers. This makes them more vulnerable.
  7.  Students too behaved naughty and disinterested in online classes in many cases.
  8.  Our society in general is not yet ready for a complete shift from Class room education to Online education.
  9.  Many of our Children can be under anxiety, worry, fear and Deppression.
  10.  Teachers too are under pressure and anxiety.
  11.  Mentoring and Cura Personalis are missing in Online Classes.


(Subjected to the province policy)

NO DEDUCTION OF SALARY: Each of our educational institutions must abide by the government guidelines with regard to salary. i.e. No deduction from the salary of any employee (Those on probation are also included.).

PF FROM 12% TO 10%: Each institution will reduce PF from 12% to 10% as the government via a notification dated May 18, 2020 has notified the cut in EPF contribution by employee and employer to 10 per cent from existing 12 per cent in an attempt to provide relief against coronavirus. The cut in EPF contribution will be applicable for the month of May, June and July 2020.

NO EMPLOYEE TO BE REMOVED DUE TO COVID-19 IMPACT: Teachers on probation are appointed from 1st July to 30th April. If the Termination notice is not issued before 22.3.2020, the person should be paid fully till April, 2020 and if they are to be reappointed, it should be done when the school re-opens.

NO INCREMENT IN DA + BASIC FOR THIS YEAR: Each institution must inform the staff that this is done by the guidelines given to us by the government. Also due to NO FEE HIKE this year.

ONE DAY SALARY OF EACH TEACHER FOR COVID 19 RELIEF WORK: All the teachers in our institutions should be encouraged to offer one day salary for covid 19 relief work. This contribution is to be sent to the province.

NO FEE HIKE in 2020-21: Due the effects of Covid 19, the government has urged each educational institution not to increase the school fees in 2020-21.

PAYMENT of FEES: The schools will also allow parents to pay fees of March, April and May 2020 in monthly instalments. In case the financial condition of a parent is weak, he or she can pay the fees in a staggered manner up to November 2020. No parents should be forced or put in any odd condition or demand to pay the fees BUT should be encouraged to pay the fees.

BUDGET: The Schools which are collecting fees and paying to the staff are encouraged to revise their yearly school budget with a back-up plan of salary payment for 6 months based on their fee payments.

NO MAJOR MAINTENANCE: During this academic year [2020-21], unless it is any emergency, any major building repairs, development works and an expensive purchase of any kind should be avoided as income flow is low. It is encouraged to use the financial resources very sparingly and avoid unnecessary expenses this year.